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Special Shipping and Logistics
Special shipping and logistics services for our rental customers, which supports our rental services at a high level for every customer.
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Rental Return Assistance
$49.99Need help getting your packages returned? Are they stuck? Maybe you want to get our help right away, to ensure the packages get back to us without a problem! Or, if you did not schedule a pickup with us, and you can't manage the return process on your own, we can help! Just put this item into your cart, and we can jump in to assist you. Learn More -
Add Damage Protection Insurance to a Rental
$0.00Did you order damage protection? The damage protection insures your packages as they ship back to us, covering the replacement cost of your rental item over the $100 insurance included with standard FedEx services. This safeguards your deposit. If you did not purchase insurance and your item is damaged by the carrier, your security deposit may be applied to cover the amount for repair or replacement if the carrier damages your rental while it is in transit. If you did not purchase this insurance and want to add it now, please use this item to add it to your order.
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Early, Late or Weekend Courier Delivery
$50.00Use this item to schedule a delivery via courier before 8 am, or after 5 pm. It may be used for this order, or for a previously placed order. Learn More -
Insurance Form Request for Eye Surgery Recovery Rental (after order placed)
$1.00Insurance Form Request for Eye Surgery Recovery Rental (after order placed) Learn More -
Return Pickup for Rental Items - FedEx, UPS or GSO
$18.00Simplify and streamline your returns using the return pickup scheduled and overseen by our staff. We can manage the Return Pickup for your rental return. Don't know where the pickup is at the hotel, show, or other event location? Give them a call now so you can make sure you have the right place, time and contact person to fill in these fields. Your pickup can then occur without error or delay, and we will keep you informed of any possible questions or issues along the way. Learn More -
Warehouse Special Services
$0.00These special services are provided on an as needed basis when issues arise after a rental. Our goal is to provide you with excellent service in handling your return. Learn More -
Courier Special Services
$0.00These special services are provided on an as needed basis when issues arise during courier pickup and drop off. Our goal is to provide you with excellent service in handling your return. Learn More -
Early, Late or Weekend Courier Pickup
$50.00Use this item to schedule a delivery via courier before 8 am, or after 5 pm. It may be used for this order, or for a previously placed order. Learn More
